home52 Transportation is a service of Council on Aging's wholly-owned subsidiary, home52.
For a limited time, home52 Transportation is offering free rides for adults who sign up to use our Passenger Portal. Please call the call center to learn more about these free rides. Free rides are made possible thanks to generous support from AARP with funding support provided by Toyota Motor North America.
home52 Transportation is different than other transportation systems, including public transit and rideshare services. These traditional systems do not always meet the transportation needs of older adults and individuals with disabilities. We provide:
“The individuals who ride with us need hands-on support. They need someone to collect them at their door, assist them safely into and out of the vehicle, and then to assist them into their appointment location. In many cases, our drivers are also managing the rider’s equipment, such as walkers, canes and wheelchairs.” - Bryan Black, home52 Transportation Manager
Residents in southwestern Ohio who need transportation to medical and other appointments can self-pay (pay out of pocket) to use home52 Transportation.
In addition, home52 Transportation serves:
Click here to read home52 Transportation's Self-Pay Terms and Conditions.
Transportation services are available 6 am–6 pm, Monday – Friday. Weekend transportation for self-pay customers is not currently available.
Trips may be scheduled through home52 Transportation's Coordination Center by calling (855) 546-6352.
Riders also have the ability to schedule their own rides through home52 Transportation's Passenger Portal. A valid email address and credit card are required to create a Passenger Portal account.
Click here for links and information for help creating your Passenger Portal account, or give us a call!
home52 Transportation Call Center: 855-546-6352 or firstname.lastname@example.org
“The individuals who ride with us need hands-on support. They need someone to collect them at their door, assist them safely into and out of the vehicle, and then to assist them into their appointment location. In many cases, our drivers are also managing the rider’s equipment, such as walkers, canes and wheelchairs.”
“I have a smile on my face when I see Rodger return to pick me up. At my home, Rodger opens the garage door and wheels me in. He knows I’m very weak. He stands behind me, provides an arm so that I may lift myself up from the wheelchair, and he’s right there when I step into my home.”
"The staff from home52 Transportation called to double-check the date, time and location for my scheduled rides. This was reassuring, and I appreciated the call. My two scheduled rides for Tuesday and Thursday were very smooth, I received notifications about the arrival of my rides coming and going. This was my first time using the service and it was wonderful."
When Dolores’ doctor was running late, she was concerned about her ride home. home52 Transportation staff assured her a ride would be ready when her appointment was over. "I’m very thankful for the service. With no family and my friends are all gone, there is no one to help with doctor appointments. Everyone was very courteous.”
home52 is a subsidiary of Council on Aging of Southwestern Ohio. Leveraging 50 years of experience, Council on Aging and home52 are experts at helping individuals, families and caregivers manage complex medical and long-term care needs. home52 offers services that align with Council on Aging’s mission to help individuals remain independent in their homes and communities. Click here to learn more about how home52 Transportation was born.